ANSWERS TO YOUR QUESTIONS
Standard (7 - 11 Business Days):
- Free for orders over 150€
- Include all European Countries
Standard - WORLDWIDE (7 - 28 Business Days):
- 30€ for all orders
- Express Shipping not available
- Include rest of the world
For Standard Shipping, please allow 3-10 business days for your order to be processed. Once your order is shipped, you will receive a confirmation e-mail with your tracking number.
*We do not ship on the weekend, so orders placed between Friday and Sunday will be processed the following week, excluding holidays.
Orders and Returns
You can contact us directly using our personal email: firstname.lastname@example.org; or using our contact form.
We want you to be as happy with your purchase as we are in serving you. You may return any AGUSTEMS products in their original, unused condition for a full refund /or exchange. We will accept your return within 30 days of your delivery date.
Returns generally take 2-4 weeks to process. Refunds will be issued to the original payment method.
To return products you should use a carrier of your choice and send to:
Anna Gustems AGUSTEMS
Carrer Pallars 65-71, 1º 2º
08018 Barcelona, SPAIN
*We recommend using an insured and traceable delivery method. We are not responsible for any returns lost in transit or any additional charges.